Wren V5US GuaranteeRegisterCompatibilityFAQsGuarantee & WarrantyDocsSupport
The Wren experience is guaranteed.
We’re betting that your jaw will hit the floor when you hear the Wren V5’s incredible sound. In fact, we’re so sure you’ll love it that we’ve eliminated any risk. If you’re not completely satisfied, send it back within 60 days of purchase. We’ll refund your money and even cover your return shipping charges – just contact us at wrensound.com/contact or call 1-855-GET-WREN and we’ll take it from there.
We want you to enjoy your Wren sound system for a long time, so we also provide an industry-leading three-year warranty at no extra charge. Just register your product online. We know your Wren experience will be second to none – and we’re betting you’ll know it, too.
Our no-hassle return policy
If for any reason a Wren product doesn’t meet your expectations, send it back within 60 days of purchase for a complete refund. We’ll even cover your return shipping charges.
- To return a Wren speaker, please recover it with the protective white cloth and carefully repack it in the original box.
- Please don’t forget to include all the parts and accessories from the original shipment (i.e., power supply, remote control, cables and connectors).
- Place the boxed Speaker inside the original outer brown cardboard shipping box. Seal carefully with packing tape.
- Tape the supplied prepaid return-shipping label to the outside of the shipping box.
- Take the entire package to any UPS shipping facility for return to Wren. Make certain you save the receipt with the proof of shipment and the tracking number.
- Pleased allow 10 business days for a credit to appear on the account used for your purchase.
Click here for a PDF document containing the full text of the Wren V5 warranty.